The Pasadena Public Health Department recommends all guests either be fully vaccinated or obtain a negative COVID-19 test prior to entry, but it is not required. Masks are strongly recommended but are not required. As conditions in our community evolve, we reserve the right to implement and update our policies with a focus on public safety.

This information is up to date as of October 20, 2023.

Health Guidelines


  • You are sick or have any of the following symptoms: fever, sore throat, chills, cough, shortness of breath, congestion, nausea, or vomiting.
  • You’ve been in close contact with an individual diagnosed with COVID-19 or exhibiting COVID-19 symptoms within the past 10 days.
  • You’ve been directed to self-isolate or quarantine by a health care provider or public health official.
  • You are awaiting the results of a COVID-19 test.
Mask Wearing

The Pasadena Symphony is aligning with indoor masking guidelines for entertainment venues issued by the LA County and Pasadena Public Health Departments. Masking is recommended for concerts at Ambassador Auditorium, but is now your personal choice.

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Enhanced Air Filtration

Ambassador Auditorium has implemented a new air filtration system to keep clean air circulating throughout the building. You may want to wear layers or bring a sweater or jacket in case the concert hall is cool.

Hand Sanitizing

We remind everyone to wash your hands often with soap and water for at least 20 seconds, especially after using the restroom, blowing your nose, coughing or sneezing, and before eating.  Hand sanitizer will be widely available throughout the venue for your convenience.

Box Office Safety

Foot traffic patterns will be modified to limit queuing at the Box Office. Ticketing will be contactless.

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Seating and Performance protocol

All seating will be pre-assigned and you must only sit in your pre-assigned seat for both the concert and pre-concert lecture. All chairs will be pre-sanitized.

Performances will last approximately 90 minutes with one intermission. Guests are asked to remain in their seats during the performance.

Pets are not allowed.

Food & Beverage

The Symphony Lounge will be opened prior to each concert and during intermission. Masks are recommended, but not required in the Symphony Lounge.

Request for ADA/medical accommodations must be made prior to ticket purchase, no later than the Wednesday prior to each concert. Please contact, or call (626) 793-7172.