Address

131 S St. John Avenue
Pasadena, CA 91105

Plan Your Experience

All Symphony Classics concerts are performed at the Ambassador Auditorium located at 131 South St. John Ave, Pasadena, 91105. Often referred to as the “Carnegie Hall of the West,” the world-renowned Ambassador Auditorium is the resident home of the Pasadena Symphony. All performances take place at 2pm and 8pm on concert days. Classical concerts last approximately two hours, and include a brief intermission.

Join us for Insights – a free pre-concert dialogue with our conductor and guest artists that begins one hour prior to each performance. Learn about the works being performed, the historical backgrounds of the composers, and get a behind-the-scenes look at our guest artists and conductors. Insights is made possible with generous support from Alan Fisher, MD and Hear MD.

COVID-19 Information

The Pasadena Public Health Department recommends all guests either be fully vaccinated or obtain a negative COVID-19 test prior to entry to Ambassador Auditorium, but it is not required. Masks are strongly recommended but are not required. As conditions in our community evolve, we reserve the right to implement and update our policies with a focus on public safety.

Request for ADA/medical accommodations must be made prior to ticket purchase. Please contact [email protected] or call (626) 793-7172.

Symphony Safety Protocols

Ticket Services and Seating Chart

Tickets can be purchased in several ways:

Online: Click here to purchase tickets online.
By Phone: (626) 793-7172.
In Person: 150 S. Los Robles, Pasadena, CA 91101. Monday through Friday 9 – 5 pm.
Onsite Ticket Office on concert days.
In Person 12 noon to 4 pm and from 6 pm to 8 pm at the Ambassador Auditorium.
Email [email protected] Text (626) 531-1401
Ticket Prices
Please check ticketing pages for latest pricing.
Group Tickets
The Pasadena Symphony is pleased to offer group discounts. Groups of 10 or more are 10% off and groups of 20 or more are 20% off with no handling fees. Group discounts are available for all seating sections. Please contact us for more information.
Child Age Recommendations and Restrictions
Children must be at least 6 years old to attend concerts with the Pasadena Symphony. All children must be able to sit quietly in their own seats throughout the concert without disturbing other patrons or the artists. Please use discretion in choosing to bring a child. Everyone, regardless of age, must have a ticket to attend a concert.

Ticket Policy

All sales are final. No refunds can be made on ticket purchases. Season ticket holders may exchange tickets for another concert in the same series.

If you cannot use your tickets you may donate them back to the Pasadena Symphony and POPS so others may attend. To donate your tickets please contact the box office at [email protected]. We must receive the donation at least 24 hours before the concert. An acknowledgment letter will be mailed to you within 2-3 weeks after the concert for your tax records.

Pasadena Symphony Association is not responsible for lost or stolen tickets or items. Latecomers will be seated at the discretion of the management. One admission per ticket. Programs, dates, times, ticket prices and artists are subject to change. Ticket holder consents to allow PSA to use his or her image for marketing purposes in all media. All performances will occur rain or shine. Assistance dogs are allowed but no pets are allowed.

No video recording is allowed. Photography is allowed, but please no flash. Share your photos online! Use #paspops on Facebook and Instagram.

Dining Options

Rusnak Symphony Lounge

Mix and mingle at the Symphony Lounge — with full service concessions on the plaza in front of Ambassador Auditorium! Perfect for a date night, or fun with family and friends — lunch and dinner plus wine, beer and more can be purchased prior to and at intermission. Our tented Lounge is located on the Plaza, west of the foundation with a full-service beverage center.

Symphony Lounge Features:

2400 sq. feet of elegant tented area
Fine furniture with tables and seating
Full bar with a quality selection of spirits, beer and wine
An assortment of sandwiches, salads and desserts
Music and social ambiance
The Symphony Lounge is open 2 hours prior to each concert and during intermission.

Parking

We strongly encourage you to pre-purchase parking as space is limited and may sell out before the concert. Pre-purchased parking is available until the Monday before each concert or until sold out. You may also pay for parking with cash the day of the concert (subject to availability).

Purchase Parking for Ambassador Auditorium.

Ample parking is available at the Wells Fargo parking structure directly across Green street (entrance on Terrace at Green St.). New this year – patrons can enjoy the convenience of a new crosswalk at Terrace and Green Sts for direct and easy access to the auditorium. Parking is $10 and cash only. Please note, all parking lots close at 11 pm.

Accessible (ADA) parking is located at the surface parking lot adjacent to the Auditorium (entrance on St. John Ave.) for $10. Parking is very limited and may sell out before the concert, we strongly recommend pre-purchasing accessible parking in advance.

We offer valet parking for both the 2pm and the 8pm concert for $20. Valet parking is located at the north entrance to Maranatha’s parking structure. Valet parking is limited and is first come, first served, so please arrive early to ensure availability.

Immediate handicap access to the Ambassador veranda is located behind the Auditorium off St. John Ave. Conductor’s Circle patrons enjoy complimentary parking at the covered parking structure located next to the Auditorium.