Accessibility

LA County Arboretum

Seating

All seating at the Arboretum is accessible.  Guests can either use their own wheelchair or transfer into a chair. Chairs are provided in the table seating area (Conductor’s Circle and Sections A, B, C and D).  Chairs are not provided in the general admission lawn area. There are paved paths to all seating areas and we offer golf cart service from the Main Gate to the seating areas. The seating area is on grass and is accessible by wheelchairs.  The entrance and restrooms are located on the east side of the venue (left side as you face the stage), so guests with limited mobility may wish to choose seating on the left side of the venue.

Parking & Drop Off

We recommend using our Drop-Off area to drop off passengers at the Main gate, where guests can access our golf cart service.  The Drop-Off area is available before and after the concert. Accessible Parking is available at the Westfield Shopping Center. We provide free shuttle service to the Arboretum’s main entrance.  Shuttles are ADA and wheelchair accessible. Get more information about parking.

Service Animals

Animals or pets of any kind are prohibited at the LA County Arboretum with the exception of trained service animals and service animals in training for patrons with disabilities. Service Animals are welcome inside the venue but must remain on a leash or in a harness at all times.

Ambassador Auditorium

Ambassador - Full Front Night viewSeating

All seating at the Ambassador Auditorium is accessible. Guests can either use their own wheelchair or transfer into a chair. Guests who wish to watch the concert in a wheelchair should select seats on the main floor, first row (row AA, seats 3, 5 or 7 on the left side or seats 4, 6, 8 on the right side.  These are empty spaces to accommodate wheelchairs). Companion seats are also available in row AA.  When you order online, you will be asked to confirm you need accessible seating.  Guests who wish to transfer to a seat should selects seats on the main floor. All seating on the main floor is accessible without steps.

Assistance dogs are allowed but no pets are allowed for concerts at Ambassador Auditorium.

The Ambassador features elevator access to the balcony and restrooms. There is ramp access to the Auditorium from all parking areas. Immediate ramp access to the Ambassador veranda is located behind the Auditorium off St. John Ave.

Parking 

Accessible parking is available next to the Ambassador for $10.  Accessible parking is limited, so we recommend purchasing parking in advance.  Please arrive early to ensure availability.

Conductor’s Circle patrons enjoy complimentary parking at the covered parking structure located next to the Auditorium.

For additional questions, please contact our box office at BoxOffice@PasadenaSymphony-POPS.org